Collision Repair Service Advisor: Estimates

Crash-Champions-Collision-Repair-Team-1; Santa Fe (NM); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus

Job summary

Crash Champions is seeking a candidate to support our fast-growing collision repair network. You will help optimize and deliver accurate repair estimates, educate customers on the repair process, insurance procedures, and customer rights, and ensure our estimates support DRP partnerships and KPI goals.

You will greet customers by phone or in person, review the repair steps with them, and provide trusted service throughout the process while maintaining a professional appearance and contributing

Qualifications

• Arrive every day, on time, ready to learn.
• Commit to 7-9 months for program completion.
• Maintain a professional appearance.
• Be ambitious.
• Observe all areas of the location and ask questions.
• Attend calls.
• Complete all required training including assignments in CYOU and I-CAR.
• Complete tracker once per week through the end of Stage 2.
• Write as many estimates as possible

Responsibilities

• Optimizing and developing accurate repair estimates in a manner that enables the organization to achieve profit benchmarks.
• Educating customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.
• Providing all estimates in such a manner that allows the organization to succeed in our DRP partnerships and achieve KPI goals.
• Finalizing total loss administration.
• Providing personal, trusted service by reviewing the comprehensive repair process with customers.

Skills

Punctuality

Professionalism

Ambition

Observe areas

Ask questions

Attend calls

Training completion

I-CAR training

CYOU training

Estimate writing

Job description

Crash Champions is seeking a candidate to support our fast-growing collision repair network. You will help optimize and deliver accurate repair estimates, educate customers on the repair process, insurance procedures, and customer rights, and ensure our estimates support DRP partnerships and KPI goals.

You will greet customers by phone or in person, review the repair steps with them, and provide trusted service throughout the process while maintaining a professional appearance and contributing