Collision Repair Customer Experience Specialist

Crash-Champions-Collision-Repair-Team-1; Cranston (RI); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k with match

Referral Bonus

5 Paid Holidays

Job summary

Crash Champions in Cranston, RI is hiring for an administrative role at a busy collision repair facility. You will greet customers, manage incoming calls and correspondence, and direct matters to the appropriate department.

The role supports General Managers and Service Advisors, handles receivables/payables, and maintains accounting entries. Competitive benefits include medical, dental, vision, life and disability insurance, a 401(k) with match, and five paid holidays, with pay posted at

Qualifications

• Strong interpersonal and customer service skills.
• Analytical and problem-solving abilities.
• Good multitasking and organizational capabilities.
• Ability to manage a high volume of calls and emails daily.
• Patient and attentive demeanor.

Responsibilities

• Greet and assist customers promptly and professionally.
• Maintain a clean, first point of contact for the facility.
• Manage incoming calls, walk-ins, and written correspondence.
• Provide clerical support to General Managers and Service Advisors.
• Handle receivables/payables and input data into accounting systems.

Skills

Interpersonal skills

Customer service

Analytical skills

Multitasking

Attentiveness

Job description

Crash Champions in Cranston, RI is hiring for an administrative role at a busy collision repair facility. You will greet customers, manage incoming calls and correspondence, and direct matters to the appropriate department.

The role supports General Managers and Service Advisors, handles receivables/payables, and maintains accounting entries. Competitive benefits include medical, dental, vision, life and disability insurance, a 401(k) with match, and five paid holidays, with pay posted at