Customer Care Specialist — Auto Collision Repair

Crash Champions; Mill Creek (WA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus

5 Paid Holidays

Job summary

Crash Champions, a leading collision repair network in the U.S., is seeking an organized administrative professional for our workshops. You will greet customers, manage calls and correspondence, and support General Managers and Service Advisors.

Responsibilities include clerical duties, data entry for accounting, payables/receivables, and assisting with month-end processes. Competitive benefits and growth opportunities accompany this role.

Qualifications

• Excellent interpersonal and customer service skills.
• Analytical and problem-solving abilities.
• Strong multitasking and organizational capabilities.

Responsibilities

• Greet and assist all customers and prospective customers promptly and professionally.
• Maintain a clean workspace as the first point of contact with our facility.
• Efficiently manage incoming calls, walk-ins, and written correspondence, routing to the appropriate person.
• Provide clerical and administrative support to General Managers and Service Advisors.
• Handle receivables/payables and input information into accounting systems and spreadsheets; support month-end statements.
• Perform other related duties as assigned.

Skills

Interpersonal skills

Customer service

Analytical skills

Problem solving

Multitasking

Organizational skills

Communication

Job description

Crash Champions, a leading collision repair network in the U.S., is seeking an organized administrative professional for our workshops. You will greet customers, manage calls and correspondence, and support General Managers and Service Advisors.

Responsibilities include clerical duties, data entry for accounting, payables/receivables, and assisting with month-end processes. Competitive benefits and growth opportunities accompany this role.