Collision Repair Customer Service Pro — Growth & Benefits

Crash Champions; Sugar Land (TX); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus

5 Paid Holidays

Job summary

Crash Champions is seeking a friendly, professional front desk administrator to greet customers, manage calls and walk-in traffic, and support the General Managers and Service Advisors. You will handle clerical tasks and maintain organized records in a fast-paced shop environment.

This role requires clear communication, strong organization, and the ability to respond quickly to a high volume of inquiries. We offer comprehensive benefits and a path for growth within a winner-led company.

Qualifications

• Interpersonal and customer service skills.
• Analytical and problem-solving skills.
• Multitasking and organizational skills.
• Ability to answer a high volume of calls and/or emails daily.
• Attentiveness and patience.

Responsibilities

• Greet and assist all customers and prospective customers promptly.
• Maintain clean workspace as first point of contact at the facility.
• Manage incoming calls, walk-ins, and written correspondence; direct to appropriate person.
• Provide clerical support to General Managers and Service Advisors.
• Handle receivables, payables, and data entry in accounting systems and spreadsheets; balance month-end statements.
• Perform other related duties as assigned.

Skills

Interpersonal skills

Customer service

Analytical thinking

Multitasking

Communication

Patience

Job description

Crash Champions is seeking a friendly, professional front desk administrator to greet customers, manage calls and walk-in traffic, and support the General Managers and Service Advisors. You will handle clerical tasks and maintain organized records in a fast-paced shop environment.

This role requires clear communication, strong organization, and the ability to respond quickly to a high volume of inquiries. We offer comprehensive benefits and a path for growth within a winner-led company.