Customer Service Specialist - Collision Repair & Support

Crash-Champions-Collision-Repair-Team-1; Chula Vista (CA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus

5 Paid Holidays

Job summary

Crash Champions is seeking a front desk/administrative role in our Chula Vista location. You will greet customers, manage calls and walk-ins, and route inquiries to the appropriate team while maintaining a welcoming, professional front office.

This role supports General Managers and Service Advisors with clerical tasks, receivables and payables, and data entry. We offer competitive benefits and a stable, growing workplace.

Qualifications

• Interpersonal and customer service skills.
• Analytical and problem-solving skills.
• Multitasking and organizational skills.
• Ability to answer a high volume of calls and/or emails daily.
• Attentiveness and patience.

Responsibilities

• Greet and assist customers and prospective customers promptly and professionally.
• Maintain a clean workspace as the first point of contact with the facility.
• Effectively manage incoming phone calls, walk-in business, and written correspondence and direct to the appropriate person or department.
• Provide clerical and accounting support to General Managers and Service Advisors.
• Handle receivables/payables and input information into accounting systems and spreadsheets.

Skills

Customer service

Analytical thinking

Multitasking

Communication

Attention to detail

Job description

Crash Champions is seeking a front desk/administrative role in our Chula Vista location. You will greet customers, manage calls and walk-ins, and route inquiries to the appropriate team while maintaining a welcoming, professional front office.

This role supports General Managers and Service Advisors with clerical tasks, receivables and payables, and data entry. We offer competitive benefits and a stable, growing workplace.