Customer Experience Specialist – Auto Collision

Crash-Champions-Collision-Repair-Team-1; Denver (CO); Presencial; USD 26.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus

5 Paid Holidays

Descripción de la vacante

Crash Champions in Denver, CO is seeking an administrative/customer service role to greet customers and manage calls at our facility. You will support General Managers and Service Advisors and help with clerical tasks to ensure smooth operations.

The position requires strong interpersonal skills, the ability to handle a high volume of calls and emails, and attention to detail. Compensation is hourly, with benefits and a competitive package offered.

Formación

• Interpersonal and customer service skills.
• Analytical and problem-solving skills.
• Multitasking and organizational skills.
• Ability to answer a high volume of calls and/or emails daily.
• Attentiveness and patience

Responsabilidades

• Greet and assist customers promptly and professionally.
• Keep workspace clean as first contact point.
• Manage incoming calls, walk-ins, and written correspondence and route appropriately.
• Provide clerical and administrative support to General Managers and Service Advisors.
• Handle receivables, payables, data entry into accounting system and spreadsheets; balance month-end statements.
• Perform other related duties as assigned

Conocimientos

Interpersonal skills

Customer service

Analytical skills

Multitasking

Organizational skills

Phone call handling

Email management

Attention to detail

Descripción del empleo

Crash Champions in Denver, CO is seeking an administrative/customer service role to greet customers and manage calls at our facility. You will support General Managers and Service Advisors and help with clerical tasks to ensure smooth operations.

The position requires strong interpersonal skills, the ability to handle a high volume of calls and emails, and attention to detail. Compensation is hourly, with benefits and a competitive package offered.