Customer Experience Rep - Collision Repair Team

Crash Champions; Richmond (TX); On-site; USD 14,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus

5 Paid Holidays

Job summary

Crash Champions in Richmond, TX is seeking an administrative professional to greet customers, answer calls, and provide clerical support in a fast-paced collision repair environment.

This role will also handle receivables/payables and assist General Managers and Service Advisors, balancing month-end statements and related duties. Competitive compensation with paid benefits is offered based on experience.

Qualifications

• Interpersonal and customer service skills.
• Analytical and problem-solving skills.
• Multitasking and organizational skills.
• Ability to answer a high volume of calls and/or emails daily.
• Attentiveness and patience

Responsibilities

• Greet and assist customers promptly and professionally.
• Maintain a clean workspace as the first impression of the facility.
• Manage incoming calls, walk-ins, and written correspondence and route appropriately.
• Provide clerical support to General Managers and Service Advisors.
• Handle receivables/payables and enter data into accounting systems.
• Balance month-end statements and related duties.
• Perform other related duties as assigned.

Skills

Interpersonal skills

Customer service

Analytical skills

Multitasking

Attentiveness

Job description

Crash Champions in Richmond, TX is seeking an administrative professional to greet customers, answer calls, and provide clerical support in a fast-paced collision repair environment.

This role will also handle receivables/payables and assist General Managers and Service Advisors, balancing month-end statements and related duties. Competitive compensation with paid benefits is offered based on experience.