Collision Estimator & Repair Experience Lead

Gerber Collision & Glass; Montgomery (AL); On-site; USD 50,000 - 77,000; Full time

Benefits offered by this job

Commission-based pay

Bonus opportunities

I-CAR training

Job summary

The Boyd Group is seeking an Estimator to provide an exceptional customer experience by creating estimates and coordinating repair needs for customers, including communication with insurance companies throughout the process.

The Estimator will assess vehicle damage, document repairs, and support the team in achieving KPIs through collaboration on repair planning and daily production walks.

Qualifications

• Knowledge of repairs and OE guidelines.
• Basic computer skills.
• DRP compliance awareness.
• Minimum of 1-year experience.

Responsibilities

• Document every customer interaction with details.
• Provide accurate information and guide customers through the repair process.
• Ensure compliance with insurance programs and DRP requirements.
• Participate in daily production walks with management and attend required trainings.

Skills

Knowledge of repairs and OE guidelines

Basic Computer Skills

DRP compliance awareness

Education

High School Diploma or equivalent

Job description

The Boyd Group is seeking an Estimator to provide an exceptional customer experience by creating estimates and coordinating repair needs for customers, including communication with insurance companies throughout the process.

The Estimator will assess vehicle damage, document repairs, and support the team in achieving KPIs through collaboration on repair planning and daily production walks.