Collision Estimator: Lead Auto Repair Estimates

JHCC Holdings LLC; Magnolia Heights (AL); Presencial; USD 50.000 - 77.000; Jornada completa

Descripción de la vacante

The Boyd Group is seeking a Collision Estimator to provide exceptional customer service while coordinating auto repair estimates. You will document interactions, guide customers through repairs, and ensure compliance with insurance and DRP requirements.

A strong focus on accuracy and teamwork is essential. Responsibilities include updating records, coordinating with staff, and participating in training sessions.

Formación

• Knowledge of repairs and OE guidelines.
• High School Diploma or equivalent required.
• Awareness of where to look for answers.
• Basic computer skills required.
• Compliance for DRP’s required.
• Minimum of 1-year experience preferred.

Responsabilidades

• Document and update all customer interactions with pertinent details.
• Provide accurate, timely information to customers, guiding them through the repair process.
• Ensure compliance with insurance client requirements and DRP processes.
• Communicate customer requests to the appropriate team members.
• Assist in daily production walks with management and participate in staff meetings as required.
• Attend training sessions and workshops as recommended by management.

Conocimientos

Awareness of where to look for answers

Basic computer skills

Compliance for DRP’s

Knowledge of repairs and OE guidelines

Valid driver’s license

Willingness to complete I-CAR training

Educación

High School Diploma or equivalent

Descripción del empleo

The Boyd Group is seeking a Collision Estimator to provide exceptional customer service while coordinating auto repair estimates. You will document interactions, guide customers through repairs, and ensure compliance with insurance and DRP requirements.

A strong focus on accuracy and teamwork is essential. Responsibilities include updating records, coordinating with staff, and participating in training sessions.