Collision Estimator | High-Earning with Bonus & Commissions

Gerber Collision & Glass; Kerrville (TX); Vor Ort; USD 80.000 - 120.000; Vollzeit

Zusammenfassung

Gerber Collision & Glass – Junction Hwy, Kerrville TX, is seeking an estimator with DRP estimating and CCC1 experience to coordinate vehicle repairs and communications with customers and insurers. You will document interactions, assess damage, and ensure adherence to repair KPIs.

The role requires minimum 2 years DRP estimating, 2+ years CCC1 experience, and at least 4 years in customer service. A strong focus on excellent customer experience and cross-team collaboration is essential.

Qualifikationen

• 2+ years DRP estimating experience required.
• 2+ years CCC1 experience required.
• 4+ years customer service experience required.

Aufgaben

• Document and update every customer interaction with pertinent details.
• Provide accurate information and guide customers through the repair process.
• Ensure compliance with insurance client requirements and metrics.
• Communicate customer requests to appropriate team members.
• Participate in daily production walks with management.

Kenntnisse

DRP Estimating

CCC1 experience

Customer service

Ausbildung

High School Diploma

Tools

CCC1 Software

Jobbeschreibung

Gerber Collision & Glass – Junction Hwy, Kerrville TX, is seeking an estimator with DRP estimating and CCC1 experience to coordinate vehicle repairs and communications with customers and insurers. You will document interactions, assess damage, and ensure adherence to repair KPIs.

The role requires minimum 2 years DRP estimating, 2+ years CCC1 experience, and at least 4 years in customer service. A strong focus on excellent customer experience and cross-team collaboration is essential.