Collision Estimator | Growth, Benefits & Customer Impact

Holdings LLC; Henderson (NV); On-site; USD 55,000 - 77,000; Full time

Benefits offered by this job

Annual PTO

2 weeks Paid Parental Leave

6 paid holidays

Medical, Prescription Drug, Dental & V

vision Insurance from Day 1

401(k) Retirement Plan with company

Short-Term Disability & Life Insurance

Continuing Education Opportunities

Safety Glasses allowance

Uniform stipend

Voluntary Daily Pay option

Job summary

Gerber Collision & Glass is seeking an Estimator to provide an exceptional customer experience by creating precise vehicle damage estimates and coordinating repair needs. You will document communications with customers and insurance companies, update the team, and drive KPIs for the repair facility.

Your role includes ensuring DRP compliance, using OE guidelines, and maintaining strong attention to detail while guiding customers through the repair journey from intake to completion.

Qualifications

• Knowledge of repairs and OE guidelines.
• DRP compliance experience.
• Willingness to complete I-CAR training.
• Proficient with basic computer skills.

Responsibilities

• Document and update customer interactions with pertinent details.
• Provide accurate, timely information and guide customers through the repair process.
• Ensure compliance with insurance requirements and WOW Operating Ways.
• Communicate customer requests to the appropriate team members.
• Participate in daily production walks with management.
• Support team members and attend Health & Safety meetings.
• Attend training and workshops as required.

Skills

Basic Computer Skills

DRP Knowledge

I-CAR Training

Valid Driver's License

Attention to Detail

Education

High School Diploma or equivalent

Job description

Gerber Collision & Glass is seeking an Estimator to provide an exceptional customer experience by creating precise vehicle damage estimates and coordinating repair needs. You will document communications with customers and insurance companies, update the team, and drive KPIs for the repair facility.

Your role includes ensuring DRP compliance, using OE guidelines, and maintaining strong attention to detail while guiding customers through the repair journey from intake to completion.