Collision Estimator: Customer-Focused & Growth Ready

Carubba Collision Corp.; East Amherst (NY); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Paid PTO

Parental Leave

Holiday pay

Health Insurance from Day 1

401(k) with company match

Disability & Life Insurance

Education opportunities

Safety glasses provided

Uniform stipend

Daily pay option

Job summary

Gerber Collision & Glass is seeking an Estimator to provide an exceptional customer experience by creating estimates, coordinating repair needs, and communicating with customers and insurance companies throughout the repair process.

The Estimator will assess vehicle damage, document repairs and parts, and work with the team to achieve KPIs, supporting a respectful and collaborative environment that values integrity and safety.

Qualifications

• Knowledge of Repairs and OE Guidelines.
• High School Diploma or equivalent.
• Awareness of where to look for answers.
• Basic Computer Skills.
• Compliance for DRP’s.
• Minimum of 1-year experience.
• Must be willing to complete I-CAR Training.
• Valid Driver’s License Required.

Responsibilities

• Document and update all customer interactions with details.
• Provide accurate information and guide customers through the repair process.
• Ensure compliance with insurance client requirements and processes.
• Coordinate with WOW Operating Way policies on customer drop-offs and repairs.
• Communicate customer requests to the team.
• Participate in daily production walks with the management team.
• Maintain KPI’s by maximizing role performance.
• Uphold the company's core values: honesty, integrity & respect.

Skills

Experience in auto collision repair

I-CAR Training

Valid Driver's License

OE Guidelines knowledge

Basic Computer Skills

DRP Compliance

Education

High School Diploma or equivalent

Job description

Gerber Collision & Glass is seeking an Estimator to provide an exceptional customer experience by creating estimates, coordinating repair needs, and communicating with customers and insurance companies throughout the repair process.

The Estimator will assess vehicle damage, document repairs and parts, and work with the team to achieve KPIs, supporting a respectful and collaborative environment that values integrity and safety.