Collision Estimator — Fast-Paced Shop + Benefits

Crash-Champions-Collision-Repair-Team-1; Crestwood (IL); On-site; USD 65,000 - 151,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus (“Cash From Crash”)

5 Paid Holidays

Job summary

Crash Champions in Crestwood, IL is hiring for a customer-focused estimator/coordinator role in our busy collision-repair network. You will educate customers on repair processes, manage estimates, and keep clients informed throughout the repair journey.

This position requires strong organization, ability to navigate insurance procedures, and familiarity with estimating software. We offer comprehensive benefits and a path for growth within a fast-paced team.

Qualifications

• Customer service experience and communication skills.
• Organization, multi-tasking, and time management in a fast-paced environment.
• Knowledge of dealing with insurance partners and procedures preferred.
• Ability to operate in a high-velocity workplace with multiple estimating systems.

Responsibilities

• Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.
• Completes initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates.
• Manage each repair throughout the process and ensure Crash Champions’ quality standards by performing in-process QC.
• Keep every customer fully informed and updated on the status of their vehicle and provide the best possible experience for our customers.
• Able to pull and review all data procedures for/with Body Technicians and complete post-scanning for each vehicle in the repair process.
• Pre-close the final repair order, Handle disbursement paperwork, address exceptions in the file and ensure carrier specific requirements are complete

Skills

Customer Service Skills

Organization & multi-tasking

Insurance knowledge

Adaptability in fast-paced environment

Estimating systems knowledge

Tools

CCC One

Mitchell

Audatex

Job description

Crash Champions in Crestwood, IL is hiring for a customer-focused estimator/coordinator role in our busy collision-repair network. You will educate customers on repair processes, manage estimates, and keep clients informed throughout the repair journey.

This position requires strong organization, ability to navigate insurance procedures, and familiarity with estimating software. We offer comprehensive benefits and a path for growth within a fast-paced team.