Collision Estimator — Fast-Growth Auto Repair Team

Crash Champions; Mississippi; On-site; USD 65,000 - 129,115; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus

5 Paid Holidays

Job summary

Crash Champions is seeking a customer-focused estimator/coordinator to guide clients through the repair process and insurance requirements. You will create initial and final estimates and ensure QC standards throughout the repair lifecycle.

Strong communication, organization, and experience with estimating systems are essential. The company offers a competitive compensation package and comprehensive benefits.

Qualifications

• Customer service and communication skills.
• Ability to manage repairs and communicate with customers.
• Experience with estimating systems preferred.

Responsibilities

• Educate customers on the repair process, insurance procedures, customer rights, repair techniques, safety, and value.
• Completes initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates
• Manage each repair throughout the process and ensure Crash Champions’ quality standards by performing in-process QC.
• Keep every customer fully informed and updated on the status of their vehicle and provide the best possible experience for our customers.
• Able to pull and review all data procedures for/with Body Technicians and complete post-scanning for each vehicle in the repair process
• Pre-close the final repair order, Handle disbursement paperwork, address exceptions in the file and ensure carrier specific requirements are complete

Skills

Customer service

Organization

Time management

Adaptability

Communication

Tools

CCC One

Mitchell

Audatex

Job description

Crash Champions is seeking a customer-focused estimator/coordinator to guide clients through the repair process and insurance requirements. You will create initial and final estimates and ensure QC standards throughout the repair lifecycle.

Strong communication, organization, and experience with estimating systems are essential. The company offers a competitive compensation package and comprehensive benefits.