Collision Estimator: Fast-Paced Repair Leader

Crash Champions; Shawnee (KS); On-site; USD 65,000 - 137,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus (Cash From Crash)

5 Paid Holidays

Job summary

Crash Champions is seeking a customer-focused estimator who educates clients on the repair process, insurance steps, and rights. You will complete initial and final estimates, manage repairs, and ensure QC standards throughout the lifecycle of each vehicle.

The role requires strong multitasking, knowledge of insurance partners, and experience with common estimating systems. This on-site position offers competitive compensation and benefits.

Qualifications

• Customer service skills.
• Strong organization and multitasking abilities.
• Knowledge of dealing with insurance partners preferred.
• Experience with auto repair estimating systems preferred.

Responsibilities

• Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.
• Completes initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates
• Manage each repair throughout the process and ensure Crash Champions’ quality standards by performing in-process QC.
• Keep every customer fully informed and updated on the status of their vehicle and provide the best possible experience for our customers.
• Able to pull and review all data procedures for/with Body Technicians and complete post-scanning for each vehicle in the repair process
• Pre-close the final repair order, Handle disbursement paperwork, address exceptions in the file and ensure carrier specific requirements are complete

Skills

Customer service

Multitasking

Insurance knowledge

Estimating systems

Tools

CCC One

Mitchell & Audatex

Job description

Crash Champions is seeking a customer-focused estimator who educates clients on the repair process, insurance steps, and rights. You will complete initial and final estimates, manage repairs, and ensure QC standards throughout the lifecycle of each vehicle.

The role requires strong multitasking, knowledge of insurance partners, and experience with common estimating systems. This on-site position offers competitive compensation and benefits.