Collision Estimator: Fast-Paced, Customer-Centric Repair

Crash Champions; Philadelphia (Philadelphia County); On-site; USD 65,000 - 155,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401k with match

Referral Bonus

Paid Holidays

Job summary

Crash Champions in the United States is seeking an estimator to educate customers on the repair process, insurance procedures, and rights. You will write and finalize estimates, review full disassembly, and manage each repair to uphold Crash Champions’ quality standards.

The role emphasizes strong organization, customer service, and familiarity with CCC One, Mitchell, or Audatex. Competitive compensation and comprehensive benefits are offered.

Qualifications

• Customer service skills required.
• Strong organization and multi-tasking abilities.
• Knowledge of dealing with insurance partners preferred.
• Ability to thrive in a fast-paced environment.
• Familiarity with multiple estimating systems (CCC One, Mitchell, Audatex).

Responsibilities

• Educate customers on repair process, insurance procedures, and rights.
• Completes initial estimates, writes full estimates after disassembly and damage evaluation, and locks final estimates.
• Manage each repair and ensure quality standards through in-process QC.
• Keep customers informed on vehicle status and provide top-tier service.
• Review data procedures with Body Technicians and complete post-scanning steps.
• Pre-close the final repair order and address disbursement paperwork and file exceptions.

Skills

Customer service

Organization & multi-tasking

Insurance coordination

Fast-paced environment

Estimating systems

Tools

CCC One

Mitchell

Audatex

Job description

Crash Champions in the United States is seeking an estimator to educate customers on the repair process, insurance procedures, and rights. You will write and finalize estimates, review full disassembly, and manage each repair to uphold Crash Champions’ quality standards.

The role emphasizes strong organization, customer service, and familiarity with CCC One, Mitchell, or Audatex. Competitive compensation and comprehensive benefits are offered.