Collision Estimator — Fast-Paced Auto Repair & Insurance

Crash Champions; South Holland (IL); Presencial; USD 65.000 - 151.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus

5 Paid Holidays

Descripción de la vacante

Crash Champions is a leading collision repair network operating over 650 locations across the U.S., offering comprehensive repair services and luxury EV centers under Crash Champions LUXE. This role educates customers on repair processes, insurance procedures, and rights, while preparing accurate estimates and guiding repairs to completion with a focus on quality and customer satisfaction.

The position emphasizes strong communication, multitasking, and knowledge of estimating systems, with

Formación

• Strong customer service and communication skills.
• Ability to stay organized and manage multiple tasks.
• Comfort with fast-paced environments and changing priorities.
• Knowledge of insurance procedures and partners is a plus.
• Familiarity with auto repair estimating systems (CCC One, Mitchell & Audatex).

Responsabilidades

• Educate customers on repairs, insurance procedures, rights, and value.
• Complete initial and final estimates after damage evaluation.
• Manage repairs and ensure quality standards through QC.
• Keep customers informed and provide a positive experience.
• Review data with body technicians and complete post-scans.
• Pre-close repair orders and handle disbursement paperwork.

Conocimientos

Customer service

Organization

Time management

Adaptability

Insurance knowledge

Fast-paced environment

Multiple estimating systems

CCC One

Mitchell & Audatex

Herramientas

CCC One

Mitchell & Audatex

Descripción del empleo

Crash Champions is a leading collision repair network operating over 650 locations across the U.S., offering comprehensive repair services and luxury EV centers under Crash Champions LUXE. This role educates customers on repair processes, insurance procedures, and rights, while preparing accurate estimates and guiding repairs to completion with a focus on quality and customer satisfaction.

The position emphasizes strong communication, multitasking, and knowledge of estimating systems, with