Collision Estimator — Fast-Paced Auto Repair Pro

Crash Champions; Independence (MO); Hybrid; USD 65,000 - 137,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus

5 Paid Holidays

Job summary

Crash Champions is a leading collision repair network with 650+ locations across 38 states. This on-site, full-time role in Independence, MO focuses on educating customers through the repair process, delivering accurate estimates, and guiding each vehicle through QC and finalization.

You will coordinate with insurance partners, review repair data with Body Technicians, and ensure transparent communication and a smooth experience for every customer.

Qualifications

• Customer service skills
• Organization and multitasking in a fast-paced environment
• Knowledge of dealing with insurance partners preferred
• Ability to operate in a fast-paced setting
• Knowledge of multiple estimating systems; CCC One and Mitchell & Audatex preferred

Responsibilities

• Educate customers on repair process, insurance procedures, rights, repair techniques, safety and value.
• Complete initial estimates and final estimates after full disassembly and damage evaluation.
• Manage each repair and ensure quality standards through in-process QC.
• Keep customers informed and provide a superior experience throughout.
• Review data procedures with Body Technicians and perform post-scanning for each vehicle.
• Pre-close final repair order, manage disbursement paperwork and address file exceptions.

Skills

Customer service skills

Organization & multitasking

Insurance coordination

Fast-paced environment

Data review with technicians

Tools

CCC One

Mitchell & Audatex

Job description

Crash Champions is a leading collision repair network with 650+ locations across 38 states. This on-site, full-time role in Independence, MO focuses on educating customers through the repair process, delivering accurate estimates, and guiding each vehicle through QC and finalization.

You will coordinate with insurance partners, review repair data with Body Technicians, and ensure transparent communication and a smooth experience for every customer.