Collision Estimator: Fast-Paced Auto Repair Estimates

Crash Champions; Akron (OH); On-site; USD 65,000 - 137,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus

5 Paid Holidays

Job summary

Crash Champions in Akron is seeking an experienced estimator to educate customers on the repair process and insurance procedures while guiding their vehicle through the repair lifecycle.

You will complete and lock final estimates after full damage evaluation, coordinate data with body technicians, and ensure QC standards are met for a smooth customer experience. Compensation reflects market ranges and incentives.

Qualifications

• Customer service orientation and communication skills.
• Knowledge of insurance processes preferred.
• Experience in auto collision estimating is a plus.

Responsibilities

• Educate customers on the repair process, insurance procedures, customer rights, repair techniques, safety, and value.
• Complete initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates
• Manage each repair throughout the process and ensure Crash Champions’ quality standards by performing in-process QC.
• Keep every customer fully informed and updated on the status of their vehicle and provide the best possible experience for our customers.
• Able to pull and review all data procedures for/with Body Technicians and complete post-scanning for each vehicle in the repair process
• Pre-close the final repair order, Handle disbursement paperwork, address exceptions in the file and ensure carrier specific requirements are complete

Skills

Customer service

Organization

Multi-tasking

Adaptability

Communication

Education

Insurance/estimating knowledge

Tools

CCC One

Mitchell

Audatex

Job description

Crash Champions in Akron is seeking an experienced estimator to educate customers on the repair process and insurance procedures while guiding their vehicle through the repair lifecycle.

You will complete and lock final estimates after full damage evaluation, coordinate data with body technicians, and ensure QC standards are met for a smooth customer experience. Compensation reflects market ranges and incentives.