Collision Estimator: Elevate Repairs & Customer Experience

JHCC Holdings LLC; Grand Prairie (TX); On-site; USD 60,000 - 85,000; Full time

Job summary

The Boyd Group in Grand Prairie, TX is seeking an Estimator to deliver exceptional customer experiences by accurately assessing vehicle damage and coordinating repairs. The role emphasizes communication with customers and insurance companies and meeting facility KPIs.

Compensation is commission-based with estimated annual earnings of $60,000 to $85,000, plus potential bonuses. A high school diploma and at least 1 year of experience, plus DRP and I-CAR training willingness, are required.

Qualifications

• Customer-focused estimator with experience in auto repair processes.
• Proficient with basic computer software and office tools.
• Familiar with DRP processes and insurance claim handling.
• Willing to complete I-CAR training.

Responsibilities

• Document customer interactions accurately and timely.
• Inform customers and insurance companies throughout the repair process.
• Coordinate repairs and communicate with production teams and management.
• Ensure compliance with insurance program requirements and company procedures.

Skills

Customer service

Basic computer skills

DRP compliance

I-CAR training

Education

High School Diploma or equivalent

Job description

The Boyd Group in Grand Prairie, TX is seeking an Estimator to deliver exceptional customer experiences by accurately assessing vehicle damage and coordinating repairs. The role emphasizes communication with customers and insurance companies and meeting facility KPIs.

Compensation is commission-based with estimated annual earnings of $60,000 to $85,000, plus potential bonuses. A high school diploma and at least 1 year of experience, plus DRP and I-CAR training willingness, are required.