Collision Estimator – Earn, Drive Customer Experience

Mobile Auto Solutions, LLC; Tyler (TX); Hybrid; USD 49,000 - 70,000; Full time

Benefits offered by this job

Commissions

Bonus opportunities

Job summary

The Boyd Group in Tyler, TX is seeking an Estimator to deliver an exceptional customer experience while creating accurate estimates and coordinating repair needs. You will communicate with customers and insurers throughout the repair process to ensure alignment with KPIs.

We offer a competitive salary with benefits, potential commissions, and opportunities for growth within a supportive team environment.

Qualifications

• Knowledge of repairs and OE guidelines.
• High School Diploma or equivalent is required.
• Awareness of where to look for answers.
• Basic computer skills and DRP compliance experience.

Responsibilities

• Document every customer interaction accurately and update records.
• Provide customers with accurate information and guide them through the repair process.
• Ensure compliance with insurance client requirements and procedures.
• Participate in daily production walks and support team members as needed.
• Attend training, information sessions and staff meetings as required.

Skills

Customer service

Basic computer skills

DRP compliance

I-CAR training

Education

High School Diploma or equivalent

Job description

The Boyd Group in Tyler, TX is seeking an Estimator to deliver an exceptional customer experience while creating accurate estimates and coordinating repair needs. You will communicate with customers and insurers throughout the repair process to ensure alignment with KPIs.

We offer a competitive salary with benefits, potential commissions, and opportunities for growth within a supportive team environment.