Collision Estimator: Customer-Focused Auto Repair Lead

JHCC Holdings LLC; Tyler (TX); On-site; USD 49,000 - 70,000; Full time

Job summary

The Boyd Group is seeking an Estimator in Tyler, TX to deliver an exceptional customer experience by creating accurate repair estimates and coordinating needed repairs. You will communicate with customers and insurance companies, document damages, and ensure repair planning aligns with OE guidelines.

Responsibilities include maintaining DRP compliance, participating in daily production walks, and supporting team members. Compensation includes commissions and a strong earning potential.

Qualifications

• Knowledge of vehicle repairs and OE guidelines.
• Basic computer skills for documentation and communication.
• Familiarity with DRP processes and insurance liaison.

Responsibilities

• Document customer interactions accurately and update details.
• Provide accurate information and guide customers through repair steps.
• Ensure compliance with insurance requirements and repair planning.
• Participate in production walks and assist teammates as needed.
• Attend trainings and meetings per store management guidance.

Skills

Repairs & OE guidelines

Basic computer skills

DRP knowledge

Education

High School Diploma or equivalent

I-CAR Training

Valid Driver's License

Job description

The Boyd Group is seeking an Estimator in Tyler, TX to deliver an exceptional customer experience by creating accurate repair estimates and coordinating needed repairs. You will communicate with customers and insurance companies, document damages, and ensure repair planning aligns with OE guidelines.

Responsibilities include maintaining DRP compliance, participating in daily production walks, and supporting team members. Compensation includes commissions and a strong earning potential.