Collision Estimator: Elevate Every Customer Experience

Boyd Group Services; Hammond (IN); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

PTO

Paid Parental Leave

Paid Holidays

Insurance

401(k)

Disability & Life Insurance

Education Opportunities

Safety Glasses

Uniform Stipend

Daily Pay

Job summary

Gerber Collision & Glass seeks an Estimator to deliver exceptional customer experiences by accurately assessing vehicle damage, preparing estimates, and coordinating repair needs with customers and insurers throughout the process.

The role emphasizes teamwork, adherence to insurance requirements, and alignment with KPIs, with opportunities for growth in a dynamic collision and glass service environment.

Qualifications

• Knowledge of Repairs and OE Guidelines.
• High School Diploma or equivalent.
• Awareness of where to look for answers.
• Basic Computer Skills.
• Compliance for DRP’s Minimum of 1-year experience.

Responsibilities

• Document and update all customer interactions with details.
• Provide accurate and timely information guiding customers through the repair process.
• Ensure compliance with insurance client requirements and WOW Operating Ways.
• Participate in daily production walks with Management.
• Support team members and attend Health & Safety meetings when required.
• Attend training sessions and workshops as needed.

Skills

Knowledge of Repairs and OE Guidelines

Basic Computer Skills

Valid Driver’s License

I-CAR Training (willing to complete)

Education

High School Diploma or equivalent

Job description

Gerber Collision & Glass seeks an Estimator to deliver exceptional customer experiences by accurately assessing vehicle damage, preparing estimates, and coordinating repair needs with customers and insurers throughout the process.

The role emphasizes teamwork, adherence to insurance requirements, and alignment with KPIs, with opportunities for growth in a dynamic collision and glass service environment.