Collision Estimator — Elevate Customer Experience & Repairs

Gerber Collision & Glass; Renton (WA); On-site; USD 66,000 - 94,000; Full time

Benefits offered by this job

Paid time off

Parental leave

Medical insurance

401(k) with company match

Continued education opportunities

Job summary

Gerber Collision & Glass in Renton, WA is seeking an Estimator to provide an exceptional customer experience while creating accurate repair estimates and coordinating repairs with customers and insurers. The role documents damage, parts needs, and communicates updates through the repair process.

You will work with the team to ensure alignment with KPIs and maintain compliance with insurance programs and DRP requirements.

Qualifications

• Knowledge of repairs and OE guidelines.
• Awareness of DRP processes.
• Minimum 1-year experience in auto repair or DRP environments.

Responsibilities

• Provide exceptional customer service and document interactions.
• Coordinate repairs and communicate with customers and insurance companies.
• Document damage appraisal and required parts for repairs.
• Work with the team to achieve repair KPIs.

Education

High School Diploma or equivalent

Tools

Basic Computer Skills

Job description

Gerber Collision & Glass in Renton, WA is seeking an Estimator to provide an exceptional customer experience while creating accurate repair estimates and coordinating repairs with customers and insurers. The role documents damage, parts needs, and communicates updates through the repair process.

You will work with the team to ensure alignment with KPIs and maintain compliance with insurance programs and DRP requirements.