Collision Estimator: Elevate Customer Experience & Repairs

Gerber Collision & Glass; North Richland Hills (TX); On-site; USD 55,000 - 78,000; Full time

Benefits offered by this job

Bonus opportunities

Commission-based pay

Job summary

The Boyd Group is seeking an experienced Estimator in Texas to accurately assess vehicle damage, prepare repair estimates, and coordinate with customers and insurance providers. You will document all interactions, communicate effectively, and support the team in meeting KPIs and WOW operating standards.

Requirements include repairs knowledge, OE guideline familiarity, DRP compliance, and at least 1 year of experience, plus a valid driver’s license and I-CAR training willingness.

Qualifications

• Knowledge of Repairs and OE Guidelines.
• High School Diploma or equivalent.
• Awareness of where to look for answers.
• Basic Computer Skills.
• Compliance for DRP’s.
• Minimum of 1-year experience.
• Must be willing to complete I-CAR Training.
• Valid Driver’s License.

Responsibilities

• Document and update every customer interaction accurately.
• Provide customers with accurate and timely information, guiding them through the repair process.
• Ensure compliance with insurance client requirements and DRP processes.
• Participate in daily production walks with the management team.
• Maintain the store's KPIs by maximizing role performance and team support.
• Attend training, information sessions, and safety meetings as required.

Skills

Repair knowledge

OE guidelines

Basic computer skills

I-CAR training

DRP compliance

Driver's license

1-year experience

Education

High School Diploma or equivalent

Job description

The Boyd Group is seeking an experienced Estimator in Texas to accurately assess vehicle damage, prepare repair estimates, and coordinate with customers and insurance providers. You will document all interactions, communicate effectively, and support the team in meeting KPIs and WOW operating standards.

Requirements include repairs knowledge, OE guideline familiarity, DRP compliance, and at least 1 year of experience, plus a valid driver’s license and I-CAR training willingness.