Customer-Centric Collision Estimator & Repair Planner

Boyd Group Services; Montgomery (AL); On-site; USD 50,000 - 77,000; Full time

Job summary

Boyd Group Services in Montgomery, AL is seeking an Estimator to provide exceptional customer experiences by accurately assessing vehicle damage and documenting repairs. You will coordinate with customers and insurance companies throughout the repair process, ensuring compliance with DRP requirements and company standards.

The role requires knowledge of repairs, OE guidelines, and basic computer skills. A valid driver’s license and willingness to complete I-CAR training are essential as you

Qualifications

• Knowledge of Repairs and OE Guidelines.
• Basic Computer Skills.
• Compliance for DRP’s; minimum of 1 year experience.

Responsibilities

• Document and update customer interactions with details.
• Provide accurate information and guide customers through the repair process.
• Ensure compliance with insurance client requirements and DRP procedures.
• Communicate customer requests to the team and participate in daily production walks.
• Attend trainings and staff meetings as required.

Skills

Knowledge of Repairs and OE Guidelines

Basic Computer Skills

Integrity and Compliance

I-CAR Training willingness

Valid Driver’s License

Education

High School Diploma or equivalent

Job description

Boyd Group Services in Montgomery, AL is seeking an Estimator to provide exceptional customer experiences by accurately assessing vehicle damage and documenting repairs. You will coordinate with customers and insurance companies throughout the repair process, ensuring compliance with DRP requirements and company standards.

The role requires knowledge of repairs, OE guidelines, and basic computer skills. A valid driver’s license and willingness to complete I-CAR training are essential as you