Collision Estimator (DRP/CCC1) – Customer-Focused

Boyd Group; Sterrett (TX); On-site; USD 60,000 - 100,000; Full time

Job summary

Boyd Group unit in Waxahachie, TX seeks an Estimator to deliver exceptional customer experiences by creating accurate damage estimates, coordinating repairs, and communicating with customers and insurers throughout the process.

Requirements include 2+ years DRP estimating and CCC1/Mitchell experience, DRP accounting exposure, and a high school diploma. Knowledge of OE guidelines and I-CAR training are preferred.

Qualifications

• Knowledge of Repairs and OE Guidelines
• High School Diploma or equivalent
• Awareness of where to look for answers
• Basic Computer Skills
• Compliance for DRP’s minimum of 1-year experience

Responsibilities

• Document every customer interaction with pertinent details
• Provide customers with accurate and timely information through the repair process
• Ensure compliance with insurance client requirements and metrics
• Coordinate communication between customers, insurance companies, and shop staff
• Participate in daily production walks with management and support team members
• Assist in monthly Health & Safety meetings and trainings as required

Skills

Customer service

Communication

Attention to detail

Basic computer skills

Teamwork

Problem solving

Education

High School Diploma or equivalent

Tools

I-CAR training willingness

Job description

Boyd Group unit in Waxahachie, TX seeks an Estimator to deliver exceptional customer experiences by creating accurate damage estimates, coordinating repairs, and communicating with customers and insurers throughout the process.

Requirements include 2+ years DRP estimating and CCC1/Mitchell experience, DRP accounting exposure, and a high school diploma. Knowledge of OE guidelines and I-CAR training are preferred.