Collision Estimator: Drive Quality, Customer-Centric Repairs

Crash Champions; Walnut Creek (CA); On-site; USD 74,000 - 155,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus

5 Paid Holidays

Job summary

Crash Champions is a leading, founder-led multi-shop operator of high-quality collision repair service in the U.S. with 650+ locations and a luxury EV repair division. We educate customers on repair processes, insurance steps, and rights, and manage each repair from start to finish ensuring top quality.

Our team uses CCC One and Mitchell & Audatex to finalize estimates and streamline workflows. We offer comprehensive benefits and emphasize People First culture, competitive pay, and growth

Qualifications

• Experience with vehicle repair estimating and insurance processes.
• Familiarity with CCC One, Mitchell and Audatex estimating systems.
• Excellent customer service and organizational skills.
• Ability to work in a fast-paced automotive repair environment.

Responsibilities

• Educate customers on repair process, insurance, rights, techniques, and value.
• Complete initial estimates and lock final estimates after evaluation.
• Manage repairs through to completion while ensuring quality standards.
• Keep customers informed and deliver a positive service experience.
• Pull and review data with Body Technicians and complete post-scans.
• Pre-close final repair orders, handle paperwork, and meet carrier requirements.

Skills

Customer service

Multi-tasking

Insurance knowledge

Fast-paced environment

Estimating software

Tools

CCC One

Mitchell & Audatex

Job description

Crash Champions is a leading, founder-led multi-shop operator of high-quality collision repair service in the U.S. with 650+ locations and a luxury EV repair division. We educate customers on repair processes, insurance steps, and rights, and manage each repair from start to finish ensuring top quality.

Our team uses CCC One and Mitchell & Audatex to finalize estimates and streamline workflows. We offer comprehensive benefits and emphasize People First culture, competitive pay, and growth