Collision Estimator: Deliver Seamless Customer Repairs

Gerber Collision & Glass; Madison (WI); On-site; USD 47,000 - 80,000; Full time

Benefits offered by this job

PTO

Parental Leave

Holidays

Medical Insurance

Dental & Vision Insurance

401(k) Retirement Plan

Life Insurance

Education Opportunities

Safety Glasses

Uniform Stipend

Daily Pay

Job summary

Gerber Collision & Glass in Madison, WI is seeking an Estimator to provide accurate vehicle damage assessments and clear repair recommendations. You will manage communications with customers and insurance providers, document every interaction, and work with the team to align with KPIs and WOW standards.

The role emphasizes accuracy, timely updates, and adherence to repair guidance, with opportunities for I-CAR training and career growth in a supportive environment.

Qualifications

• High School Diploma or equivalent.
• Knowledge of repairs and OE guidelines.
• Basic computer skills.
• Awareness of DRP compliance and insurance processes.
• Minimum 1 year of estimating experience.
• I-CAR training preferred or required.

Responsibilities

• Document and update every customer interaction with pertinent details.
• Provide timely information guiding customers through the repair process.
• Ensure compliance with insurance client requirements and WOW standards.
• Participate in daily production walks with Management.
• Support team members and assist in repair planning and communication.
• Attend training sessions and workshops as required.
• Maintain safety and quality in accordance with company policies.

Skills

Basic Computer Skills

DRP Compliance

Customer Interaction

Education

High School Diploma or equivalent

I-CAR Training

Job description

Gerber Collision & Glass in Madison, WI is seeking an Estimator to provide accurate vehicle damage assessments and clear repair recommendations. You will manage communications with customers and insurance providers, document every interaction, and work with the team to align with KPIs and WOW standards.

The role emphasizes accuracy, timely updates, and adherence to repair guidance, with opportunities for I-CAR training and career growth in a supportive environment.