Collision Estimator - Customer Experience Leader

Boyd Group; Broken Arrow (OK); In loco; USD 49.000 - 70.000; Tempo pieno

Vantaggi offerti da questo lavoro

Annual PTO

Paid parental leave

6 paid holidays

Health insurance from day 1

401(k) with company match

Disability & life insurance

Continuing education opportunities

Uniform stipend

Voluntary daily pay option

Descrizione del lavoro

Gerber Collision & Glass in Broken Arrow is hiring an Estimator to ensure an exceptional customer experience while creating precise repair estimates and coordinating with customers and insurers throughout the repair process.

The Estimator assesses vehicle damage, documents needed repairs and parts, and collaborates with team members to achieve the facility's KPIs. Training and growth opportunities are provided.

Competenze

• Knowledge of Repairs and OE Guidelines.
• High School Diploma or equivalent.
• Must be willing to complete I-CAR Training.
• Valid Driver’s License.

Mansioni

• Document and update every customer interaction accurately.
• Provide accurate information and guide customers through the repair process.
• Ensure compliance with all insurance client requirements and processes.
• Communicate customer requests to the team and support daily production walks.

Conoscenze

Customer service

Insurance knowledge

Communication

Attention to detail

Team collaboration

Formazione

High School Diploma or equivalent

Descrizione del lavoro

Gerber Collision & Glass in Broken Arrow is hiring an Estimator to ensure an exceptional customer experience while creating precise repair estimates and coordinating with customers and insurers throughout the repair process.

The Estimator assesses vehicle damage, documents needed repairs and parts, and collaborates with team members to achieve the facility's KPIs. Training and growth opportunities are provided.