Estimator - Collision Repair & Customer Experience

Gerber Collision & Glass; Tulsa (OK); In loco; USD 49.000 - 70.000; Tempo pieno

Vantaggi offerti da questo lavoro

Annual PTO

Paid parental leave

6 paid holidays annually

Medical, Prescription Drug, Dental &/o

Descrizione del lavoro

Gerber Collision & Glass in Tulsa, OK, is seeking an Estimator to deliver an exceptional customer experience while creating accurate vehicle damage estimates and coordinating repairs with customers and insurance companies.

You will assess damage, document required repairs, and collaborate with the team to meet KPIs, ensuring seamless communication and adherence to DRP requirements and OE guidelines.

Competenze

• Knowledge of Repairs and OE Guidelines
• High School Diploma or equivalent
• Awareness of where to look for answers
• Basic Computer Skills
• Compliance for DRP’s Minimum of 1-year experience

Mansioni

• Document every customer interaction accurately and update records
• Provide accurate, timely information guiding customers through the repair process
• Ensure compliance with insurance client requirements and company procedures
• Communicate customer requests to the appropriate team members
• Participate in daily production walks with the Management Team and attend trainings as needed

Conoscenze

Basic Computer Skills

DRP compliance (1 year)

I-CAR Training

Valid Driver's License

Formazione

High School Diploma or equivalent

Descrizione del lavoro

Gerber Collision & Glass in Tulsa, OK, is seeking an Estimator to deliver an exceptional customer experience while creating accurate vehicle damage estimates and coordinating repairs with customers and insurance companies.

You will assess damage, document required repairs, and collaborate with the team to meet KPIs, ensuring seamless communication and adherence to DRP requirements and OE guidelines.