Collision Estimator: Customer-Driven Auto Repairs & Bonuses

Boyd Group Services; City of Albany (NY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Bonus opportunities

Job summary

Boyd Group is seeking an Estimator in Albany, GA to deliver exceptional customer service while creating vehicle repair estimates and coordinating repairs with customers and insurance providers.

The role requires knowledge of repairs and OE guidelines, DRP compliance, and the ability to communicate clearly with teams and customers. A high school diploma and a valid driver’s license are required, with opportunities for bonuses based on performance and location metrics.

Qualifications

• Knowledge of Repairs and OE Guidelines.
• High School Diploma or equivalent.
• Awareness of where to look for answers.
• Basic Computer Skills.
• Compliance for DRP’s minimum of 1-year experience.
• Must be willing to complete I-CAR Training.
• Valid Driver’s License.

Responsibilities

• Document and update every customer interaction with pertinent details.
• Provide accurate, timely information guiding customers through the repair process.
• Ensure compliance with insurance client requirements and DRP processes.
• Coordinate repair planning and communication with the team and customers.
• Attend training sessions and participate in safety meetings as required.
• Support team members and participate in production walks.

Skills

Basic Computer Skills

OE Guidelines knowledge

Awareness of DRP requirements

I-CAR Training willingness

Valid Driver’s License

Education

High School Diploma or equivalent

Job description

Boyd Group is seeking an Estimator in Albany, GA to deliver exceptional customer service while creating vehicle repair estimates and coordinating repairs with customers and insurance providers.

The role requires knowledge of repairs and OE guidelines, DRP compliance, and the ability to communicate clearly with teams and customers. A high school diploma and a valid driver’s license are required, with opportunities for bonuses based on performance and location metrics.