Collision Estimator: Repair & Insurance Coordination

Mobile Auto Solutions, LLC; Montgomery (AL); On-site; USD 50,000 - 77,000; Full time

Benefits offered by this job

Bonus opportunities

Job summary

The Boyd Group is seeking an Estimator in Montgomery, AL to deliver exceptional customer experiences by accurately assessing vehicle damage and coordinating repairs. You will document repairs, communicate with customers and insurers, and ensure alignment with KPIs across the repair facility.

Responsibilities include handling customer interactions, guiding through the repair process, and ensuring DRP and insurance requirements are met, with opportunities for bonus provisions based on performance

Qualifications

• Knowledge of Repairs and OE Guidelines.
• High School Diploma or equivalent.
• Awareness of where to look for answers.
• Basic Computer Skills.
• Compliance for DRP’s Minimum of 1-year experience.

Responsibilities

• Document and update every customer interaction with pertinent details.
• Provide accurate, timely information guiding customers through the repair process.
• Ensure compliance with DRP processes and insurance requirements.
• Communicate customer requests to the team.
• Support team during daily production walks and meetings.

Skills

Basic Computer Skills

DRP Compliance

I-CAR Training

Valid Driver's License

Knowledge of Repairs & OE Guidelines

Attention to detail

Education

High School Diploma or equivalent

Job description

The Boyd Group is seeking an Estimator in Montgomery, AL to deliver exceptional customer experiences by accurately assessing vehicle damage and coordinating repairs. You will document repairs, communicate with customers and insurers, and ensure alignment with KPIs across the repair facility.

Responsibilities include handling customer interactions, guiding through the repair process, and ensuring DRP and insurance requirements are met, with opportunities for bonus provisions based on performance