Collision Estimator: Customer-Centric Repair Lead

The Boyd Group; Fond du Lac (WI); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Annual PTO

Parental leave

6 holidays

Health insurance from day 1

401(k) with company match

Short-Term Disability & Life Insurance

Education opportunities

Safety glasses provided

Uniform stipend

Daily pay option

Job summary

Gerber Collision & Glass is hiring an Estimator to deliver exceptional customer experiences by accurately assessing vehicle damage and coordinating repairs with customers and insurance providers. You will document all interactions, ensure compliance with DRP processes and WOW standards, and collaborate with the management team during daily production walks.

The role requires at least 1 year of DRP experience, basic computer skills, and a valid driver's license.

Qualifications

• Knowledge of repairs and OE guidelines.
• Minimum 1 year DRP experience.
• Basic computer skills and driving license.

Responsibilities

• Document and update customer interactions accurately.
• Coordinate repairs and communicate with customers and insurers.
• Ensure compliance with insurance requirements and WOW procedures.
• Participate in daily production walks with management.
• Assist team members and attend trainings as needed.

Skills

Repair knowledge

OE guidelines

Basic computer skills

DRP compliance

I-CAR training

Valid driver's license

1 year experience

Education

High School Diploma

Job description

Gerber Collision & Glass is hiring an Estimator to deliver exceptional customer experiences by accurately assessing vehicle damage and coordinating repairs with customers and insurance providers. You will document all interactions, ensure compliance with DRP processes and WOW standards, and collaborate with the management team during daily production walks.

The role requires at least 1 year of DRP experience, basic computer skills, and a valid driver's license.