Collision CSR: Customer Care & Insurance Coordination

Gerber Collision (Tennessee), Inc.; Nashville (TN); Sur place; USD 21 000 - 28 000; Plein temps

Avantages offerts par ce poste

PTO

Parental Leave

Paid Holidays

Health Insurance (Day 1)

401(k) Match

Short-Term Disability

Life Insurance

Continuing Education

Safety Glasses

Uniform Stipend

Daily Pay

Résumé du poste

Gerber Collision & Glass is seeking a Customer Service Representative to provide an exceptional customer experience and admin support for the Repair Facility Team. You will manage relationships with customers and insurance companies, schedule repairs, and ensure smooth operations.

The role requires strong multitasking, attention to detail, and excellent communication. A valid driver’s license is preferred; the position offers comprehensive benefits and growth opportunities within The Boyd Group.

Qualifications

• High School Diploma or GED required.
• Experience in administration or customer service preferred.
• Strong communication and organizational skills.

Responsabilités

• Provide exceptional customer experience and administer support for repair facility team.
• Schedule vehicle repair appointments using CCC One and related scripts.
• Retrieve insurance assignments and obtain repair authorization documentation.

Connaissances

Multitasking

Attention to detail

Communication skills

Customer service

Sales drive

Formation

High School Diploma or GED

Description du poste

Gerber Collision & Glass is seeking a Customer Service Representative to provide an exceptional customer experience and admin support for the Repair Facility Team. You will manage relationships with customers and insurance companies, schedule repairs, and ensure smooth operations.

The role requires strong multitasking, attention to detail, and excellent communication. A valid driver’s license is preferred; the position offers comprehensive benefits and growth opportunities within The Boyd Group.