Collision Center General Manager: Lead the WOW Experience

JHCC Holdings LLC; Leesburg (FL); On-site; USD 70,000 - 95,000; Full time

Job summary

The Boyd Group in Leesburg, FL is seeking a General Manager to lead the Collision Center and deliver an exceptional customer experience. You will plan and drive daily operations, coach staff, manage budgets, and ensure KPI targets and insurance metrics are met.

Responsibilities include overseeing safety, quality, and throughput, conducting regular performance reviews, coordinating meetings, and maintaining high professional standards while aligning with senior leadership.

Qualifications

• Proven leadership experience in a collision repair environment or similar role.
• Attention to detail and high accuracy.
• Clear verbal and written communication.
• Ability to coach and motivate others.

Responsibilities

• Oversee day-to-day operation of the collision center.
• Manage annual and monthly operating budgets.
• Forecast, target and track monthly sales, profit and expenses.
• Conduct formal annual and informal monthly performance reviews.
• Ensure safety and compliance with policies and procedures.
• Lead and manage staff and meetings.

Skills

Leadership

Coaching

Communication

Attention to detail

Education

Post-Secondary Education or equivalent

Job description

The Boyd Group in Leesburg, FL is seeking a General Manager to lead the Collision Center and deliver an exceptional customer experience. You will plan and drive daily operations, coach staff, manage budgets, and ensure KPI targets and insurance metrics are met.

Responsibilities include overseeing safety, quality, and throughput, conducting regular performance reviews, coordinating meetings, and maintaining high professional standards while aligning with senior leadership.