Collision Center General Manager - Lead Growth & Ops

Caliber; Jacksonville (NC); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Benefits from day one

Industry Comparable Pay – Paid weekly

Paid Vacation & Holidays

Career growth opportunities

Paid Skilled Trainings and Certs – I-C

ASE

Job summary

Caliber Collision in Jacksonville NC seeks a Collision General Manager to oversee the center's operations, including risk management, teammate development, client metrics, production, and administration.

You will recruit and retain top talent, monitor monthly financial performance, and drive profitability while ensuring repairs meet SOPs and industry standards. This role requires leading a fast-paced team and maintaining high customer service standards.

Qualifications

• Advanced understanding of collision estimatics.
• Prior experience with CCC1 software.
• Knowledge of repair procedures and processes.
• Ability to deliver personable customer service.
• Ability to lead a team and manage priorities.
• Requires physical activity and lifting up to 50 lbs.

Responsibilities

• Oversee center operations, including risk management, production, and administration.
• Recruit, recognize and retain teammates; monitor financial performance metrics.
• Ensure repairs are performed safely, thoroughly, and profitably per SOP and partners.

Skills

Collision Estimatics

CCC1 experience

Repair processes

Customer service

Leadership

Physical capability

Job description

Caliber Collision in Jacksonville NC seeks a Collision General Manager to oversee the center's operations, including risk management, teammate development, client metrics, production, and administration.

You will recruit and retain top talent, monitor monthly financial performance, and drive profitability while ensuring repairs meet SOPs and industry standards. This role requires leading a fast-paced team and maintaining high customer service standards.