Collision Center General Manager - Lead Ops & Growth

Gerber Collision & Glass; Jacksonville (FL); On-site; USD 75,000 - 105,000; Full time

Job summary

Gerber Collision & Glass in Jacksonville, FL is seeking a General Manager to lead day-to-day store operations and deliver an exceptional customer experience while upholding policy. You will plan budgets, forecast sales, oversee labor and expenses, conduct performance reviews, manage shop equipment, and coach a team to meet KPI targets.

The role requires strong leadership in collision repair, adherence to safety, and excellent communication, with a focus on quality service and profitable

Qualifications

• Post-Secondary Education or equivalent.
• Proven leadership experience in a collision repair environment or similar role.
• Attention to detail and a high degree of accuracy.
• Ability to motivate others utilizing effective coaching tools and management skills.
• Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities.

Responsibilities

• Ensure consistent execution of WOW plan.
• Prepare and manage the annual and monthly operating budget of the collision center.
• Forecast, target and track monthly sales, profit and expense objectives.
• Deliver formal annual performance reviews and informal monthly performance reviews.
• Monitor and maintain all A/R relating to the Collision Center.
• Maintain a clean and organized repair facility at all times.
• Provide training for all staff as necessary.
• Open and close the facility daily as per established procedures.
• Conduct or coordinate daily production meetings/walks to confirm through-put and delivery dates.
• Lead and manage all repair facility personnel.
• Attend monthly managers meetings.

Skills

Leadership

Communication

Coaching

Attention to detail

Team management

Education

Post-secondary education or equivalent

Job description

Gerber Collision & Glass in Jacksonville, FL is seeking a General Manager to lead day-to-day store operations and deliver an exceptional customer experience while upholding policy. You will plan budgets, forecast sales, oversee labor and expenses, conduct performance reviews, manage shop equipment, and coach a team to meet KPI targets.

The role requires strong leadership in collision repair, adherence to safety, and excellent communication, with a focus on quality service and profitable