Collision Center General Manager - Lead, Grow & Wow

Holdings LLC; Catonsville (MD); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

PTO

Parental Leave

Health Insurance

401(k) Matching

Short-Term Disability

Life Insurance

Education Opportunities

Uniform Stipend

Daily Pay option

Job summary

Gerber Collision & Glass is seeking a General Manager to lead the store's day-to-day operations, ensuring an exceptional customer experience while achieving KPI targets and insurance metrics. You will coach the team, manage budgets, and uphold top-tier professional standards.

The role emphasizes safety, quality, and effective leadership across the collision center. The position requires proven leadership in a collision repair environment, post-secondary education or equivalent, and a strong

Qualifications

• Proven leadership experience in collision repair or similar
• Post-Secondary Education or equivalent required
• Strong communication and coaching skills
• Ability to motivate staff and improve customer experience

Responsibilities

• Lead day-to-day operations of the collision center to meet KPI and insurance metrics
• Coach and empower team members for performance and success
• Manage budgets, forecasts, and monthly/annual targets
• Oversee safety, cleanliness, and equipment maintenance
• Ensure high-quality customer experiences and professional standards
• Attend leadership meetings and trainings as required

Skills

Leadership

Client experience

Communication

Coaching

Education

Post-Secondary Education

Job description

Gerber Collision & Glass is seeking a General Manager to lead the store's day-to-day operations, ensuring an exceptional customer experience while achieving KPI targets and insurance metrics. You will coach the team, manage budgets, and uphold top-tier professional standards.

The role emphasizes safety, quality, and effective leadership across the collision center. The position requires proven leadership in a collision repair environment, post-secondary education or equivalent, and a strong