Collision Center General Manager — Lead Teams Drive Growth

Boyd Group; Lake Havasu City (AZ); Presencial; USD 68.000 - 96.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual PTO

Parental leave

Paid holidays

Medical insurance

401(k) match

Short-Term Disability & Life Insurance

Continuing education

Uniform stipend

Voluntary daily pay

Descripción de la vacante

Gerber Collision & Glass is seeking a General Manager to lead the collision center, drive exceptional customer experiences, and manage daily operations to meet KPI and insurance metrics. You will coach staff, ensure safety, and maintain high professional standards to deliver WOW customer service.

The role requires proven leadership in a collision repair setting, with responsibility for budget, staffing, and operational execution.

Formación

• Post-Secondary Education or equivalent.
• Proven leadership experience in a collision repair environment or similar role.

Responsabilidades

• Ensure consistent execution of WOW (Wow Operating Way) plan.
• Prepare and manage the annual and monthly operating budget of the collision center.
• Forecast, target and track monthly sales, profit and expense objectives.
• Deliver formal annual performance reviews and informal monthly performance reviews.
• Monitor and maintain all A/P and A/R relating to the Collision Center.
• Maintain a clean and organized repair facility at all times.
• Monitor all maintenance required for all shop equipment, including the paint booth
• Provide training for all staff as necessary.
• Ensure all staff wear proper safety gear and adhere to dress code.
• Open and close the facility daily as per established procedures.
• Conduct or coordinate daily production meetings/walks to confirm through-put and delivery dates
• Manage all estimates to ensure labor mix is within established standards. Manage store capacity.
• Lead and manage all repair facility personnel.
• Facilitate monthly Health & Safety and staff meetings .Attend monthly managers meetings.
• Attend training, information sessions and workshops recommended by Senior Leadership Team.
• Store CSI performance review and follow up within 24 hours.

Conocimientos

Attention to detail

Client experience

Clear communication

Coaching leadership

Educación

Post-Secondary Education

Leadership in collision repair

Descripción del empleo

Gerber Collision & Glass is seeking a General Manager to lead the collision center, drive exceptional customer experiences, and manage daily operations to meet KPI and insurance metrics. You will coach staff, ensure safety, and maintain high professional standards to deliver WOW customer service.

The role requires proven leadership in a collision repair setting, with responsibility for budget, staffing, and operational execution.