Collision Center Customer Experience Specialist

Caliber Collision; Town of Longwood (WI); In loco; USD 19.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental, Vision from day one

Weekly pay & overtime eligibility

Paid vacation & holidays from day one

Career growth opportunities

Hands-on experience in a production /

Descrizione del lavoro

Caliber Collision Longwood is seeking a Customer Service Consultant to greet customers in person or by phone, determine needs, and guide them through the repair journey in a fast-paced production shop.

You will support Collision Estimators, handle drop-offs, map/mark and photograph vehicles, arrange transportation, and ensure clear communication with customers, teammates, and vendors to ensure accurate repairs.

Competenze

• 2+ years of customer-facing experience; sales experience a plus
• Must have a valid driver's license and be eligible for coverage under our company insurance policy
• Ability to perform physical activity including lifting objects over 50 lbs and to work in a fast-paced collision shop environment

Mansioni

• Greet customers in person or on the phone and determine their needs
• Guide customers with required assistance and respond with guidance and support
• Assist Collision Estimators by handling drop-offs, mapping/marking and photographing vehicles
• Arrange customer transportation, prepare paperwork and perform active customer deliveries
• Communicate with customers, teammates and vendors to ensure correct and efficient repairs

Descrizione del lavoro

Caliber Collision Longwood is seeking a Customer Service Consultant to greet customers in person or by phone, determine needs, and guide them through the repair journey in a fast-paced production shop.

You will support Collision Estimators, handle drop-offs, map/mark and photograph vehicles, arrange transportation, and ensure clear communication with customers, teammates, and vendors to ensure accurate repairs.