Collision Center Customer Experience Advisor

Caliber; Frederick (MD); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

Paid vacation

Weekly pay

Overtime eligibility

Career growth

Job summary

Caliber Collision in Frederick, MD is seeking a Customer Service Consultant to warmly greet customers, assess needs, and guide them through the repair process. You’ll assist Collision Estimators with drop-offs, vehicle mapping/marking and photos, arrange transportation, and prepare paperwork while communicating clearly with customers and teammates to ensure efficient repairs.

The role offers pay ranging from $18 to $20 per hour, paid weekly with overtime eligibility, and benefits from day one.

Qualifications

• 2+ years of customer-facing experience.
• Must have a valid driver’s license and be eligible for coverage under our company insurance policy.

Skills

Customer service

Communication

Multitasking

Physical ability

Job description

Caliber Collision in Frederick, MD is seeking a Customer Service Consultant to warmly greet customers, assess needs, and guide them through the repair process. You’ll assist Collision Estimators with drop-offs, vehicle mapping/marking and photos, arrange transportation, and prepare paperwork while communicating clearly with customers and teammates to ensure efficient repairs.

The role offers pay ranging from $18 to $20 per hour, paid weekly with overtime eligibility, and benefits from day one.