Collision Center Customer Experience Specialist

Talentify; Saint Louis Park (MN); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

Weekly pay

Vacation & holidays

Career growth

Job summary

Caliber Collision in Saint Louis Park, MN, is seeking a Customer Service Consultant to greet customers, identify needs and guide them through the repair process. You will support Collision Estimators with drop-offs, vehicle mapping/photography and paperwork, while coordinating transportation and ensuring quality customer service.

The role offers hourly pay and benefits, with overtime eligibility and opportunities for career growth within a production shop environment in a busy collision center.

Qualifications

• 2+ years of customer-facing experience; sales experience is a plus.
• Must have a valid driver’s license and be eligible for coverage under the company insurance policy.

Responsibilities

• Greet customers in person or by phone and determine their needs.
• Assist Collision Estimators by handling drop-offs, mapping/marking and photographing vehicles.
• Arrange customer transportation and prepare paperwork; deliver excellent customer service.

Skills

Customer facing

Sales experience

Communication

Multi-tasking

Job description

Caliber Collision in Saint Louis Park, MN, is seeking a Customer Service Consultant to greet customers, identify needs and guide them through the repair process. You will support Collision Estimators with drop-offs, vehicle mapping/photography and paperwork, while coordinating transportation and ensuring quality customer service.

The role offers hourly pay and benefits, with overtime eligibility and opportunities for career growth within a production shop environment in a busy collision center.