Collision Center Customer Experience Pro

Caliber; Buffalo (NY); In loco; USD 34.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health benefits

Weekly pay with OT

Vacation & holidays

Career growth

Hands-on shop experience

Descrizione del lavoro

Caliber Collision in Buffalo is seeking a Customer Service Consultant to greet customers, determine their needs, and provide guidance for repairs. You will support Collision Estimators by handling drop-offs, mapping/marking and photographing vehicles, arranging transportation, preparing paperwork, and delivering vehicles while communicating with customers, teammates, and vendors.

This role offers weekly pay, eligibility for overtime, and day-one benefits.

Competenze

• 2+ years of customer facing experience; sales experience a plus.
• Must have a valid driver’s license and be eligible for coverage under our company insurance policy.
• Ability to provide personable, friendly “World Class” customer service to internal and external customers.

Mansioni

• Greet customers in person or on the phone and determine their needs.
• Assist Collision Estimators by handling drop-offs and vehicle processing.
• Map/mark and photograph vehicles as part of the intake process.
• Arrange customer transportation and prepare paperwork.
• Deliver vehicles to customers and coordinate with teams to ensure timely repairs.
• Communicate clearly with customers, clients, teammates and vendors.

Conoscenze

Customer service

Sales experience

Drivers license

Descrizione del lavoro

Caliber Collision in Buffalo is seeking a Customer Service Consultant to greet customers, determine their needs, and provide guidance for repairs. You will support Collision Estimators by handling drop-offs, mapping/marking and photographing vehicles, arranging transportation, preparing paperwork, and delivering vehicles while communicating with customers, teammates, and vendors.

This role offers weekly pay, eligibility for overtime, and day-one benefits.