College Clerical Assistant II — Admin & Student Services

CCC; Chicago (IL); On-site; USD 48,000 - 51,000; Full time

Job summary

City Colleges of Chicago, Dawson Technical Institute, seeks a College Clerical Assistant II to support administrative and operational activities for the institute. The role serves as the primary contact for students, faculty, staff, and partners while coordinating calendars, maintaining records, and assisting with enrollment-related tasks.

The position reports to the Dean and DTI leadership team and emphasizes efficient, organized processes and outstanding customer service in a fast-paced

Qualifications

• High school diploma or equivalent with clerical/keyboard experience.
• Proficient in word processing and general office software.
• Ability to operate a computer and follow written and verbal instructions.
• Familiarity with filing, record keeping, and basic office machinery.

Responsibilities

• Operate word processing software to produce exams, handouts, lists, handbooks, forms and reports; maintain office files.
• Answer phones, take messages, sort mail, and direct inquiries.
• Review timesheets and prepare payroll-related attendance reports; process purchase requisitions and review invoices.
• Provide information to students regarding registration, financial aid, courses and policies.
• Maintain student records, financial aid reports, registration forms and transcripts; update course data and enrollment information.
• Adhere to CCC Customer Service Excellence standards.

Skills

Typing 45 wpm

PC software proficiency

Filing & records

Follow instructions

Customer service

Education

High school diploma

Tools

Word processing software

Office equipment

Job description

City Colleges of Chicago, Dawson Technical Institute, seeks a College Clerical Assistant II to support administrative and operational activities for the institute. The role serves as the primary contact for students, faculty, staff, and partners while coordinating calendars, maintaining records, and assisting with enrollment-related tasks.

The position reports to the Dean and DTI leadership team and emphasizes efficient, organized processes and outstanding customer service in a fast-paced