Information Systems Admin Assistant II

Decatur; Decatur (AL); Hybrid; USD 32,000 - 46,000; Full time

Job summary

City of Decatur Information Systems is seeking an Administrative Assistant II to provide essential clerical support to the department. The role involves front desk duties, document handling, data entry, and accurate record keeping to support daily operations.

Responsibilities include processing payroll information and reports, invoices, purchase orders, budget assistance, password resets, user training support, and handling routine IT and cable/phone inquiries for the public.

Qualifications

• High school diploma or equivalent; specialized training common.
• 1–2 years experience in a similar administrative role.
• Proficient in Word, Excel, PowerPoint and Outlook.
• Knowledge of office practices, city policies and software programs.
• Knowledge of Active Directory and document management systems.
• Knowledge of work order systems and help desk software.
• Strong verbal and written communication skills.

Responsibilities

• Answer phones, greet visitors, direct calls, and provide documents.
• Respond to email and other correspondence.
• Enter payroll information, prepare payroll reports, and track leave balances.
• Process invoices for payment and balance purchase card transactions.
• Maintain network permissions, roles, and groups.
• Assist in training computer end users and with trouble tickets.
• Manage copier contracts and prepare purchase orders.
• Assist in budgeting and preparing budget reports.
• Maintain department files, records and software renewals.
• Reset passwords and assist the public with cable/phone issues.
• Perform related duties.

Skills

Prioritization

Customer service

Communication

Organizational skills

Problem solving

Tools

Microsoft Office

Active Directory

Document management systems

Work order systems

Help desk software

Job description

City of Decatur Information Systems is seeking an Administrative Assistant II to provide essential clerical support to the department. The role involves front desk duties, document handling, data entry, and accurate record keeping to support daily operations.

Responsibilities include processing payroll information and reports, invoices, purchase orders, budget assistance, password resets, user training support, and handling routine IT and cable/phone inquiries for the public.