College Clerical Assistant II - Full-Time

CCC; Chicago (IL); On-site; USD 48,000 - 51,000; Full time

Benefits offered by this job

Health benefits and welfare package

403(b) & 457(b) plans

Pension with SURS

Vacation/holidays/personal/sick days

Tuition reimbursement

Job summary

City Colleges of Chicago (CCC) is seeking a College Clerical Assistant II to support the Office of Instruction. The role involves coordinating instructional operations, processing administrative tasks, and serving as a key contact across college departments to support student success and academic excellence.

Responsibilities include preparing documents, handling inquiries, processing payroll-related items, and maintaining records, while upholding CCC service standards.

Qualifications

• High school diploma plus one year clerical/keyboard experience.
• Proficient in PC desktop software.
• Ability to keyboard 45 words per minute and follow verbal/written instructions.
• Strong filing, record-keeping and operation of office machines.

Responsibilities

• Produce a variety of materials (exams, handouts, lists, handbooks) using word processing software and maintain files.
• Answer phones, take messages, and route calls; sort and distribute mail.
• Review timesheets and prepare attendance reports; prepare purchase requisitions and review invoices.
• Provide information to students regarding registration, financial aid, and course offerings.
• Maintain student academic records, financial aid reports, and course data; input registration information.
• Adhere to CCC Customer Service Excellence standards.
• Perform related duties as required.

Skills

Typing 45 wpm

Customer service

Office software

Follow instructions

Education

High school diploma with 1 year clerical experience

Tools

Office suite

Job description

College Clerical Assistant II - Full-Time

Kennedy-King College is seeking a highly organized, customer-focused, and proactive professional to serve as a College Clerical Assistant II within the Office of Instruction. This position plays a vital role in supporting academic programs, faculty, students, and administrators by coordinating instructional operations, managing administrative processes, and serving as a key point of contact across multiple college departments.

The College Clerical Assistant II provides comprehensive administrative and instructional support to the Office of Instruction. The successful candidate will assist with faculty and student communications, procurement activities, instructional processes, departmental operations, and coordination of resources that support student success and academic excellence.

DUTIES & RESPONSIBILITIES:

• Operates computer equipment utilizing word processing software to produce a variety of materials including exams, student handouts, faculty lists and handbooks, teacher program forms, narrative reports and general correspondence; maintains general office and college program files.
• Answers telephones, takes messages and transfers calls to appropriate personnel. Sorts and distributes incoming mail.
• Assists in reviewing time sheets and prepares attendance reports for payroll processing. Prepares purchase requisitions for supplies and equipment, reviews invoices and purchase orders to ensure correctness of charges and to verify delivery of ordered items.
• Provides information to student inquiries regarding registration, financial aid, departmental course offerings and policies.
• Maintains and updates student academic records, financial aid reports, registration forms and transcripts. Maintains and updates college course data and inputs student registration information.
• Adheres to CCC Customer Service Excellence standards.
• Performs related duties as required.

QUALIFICATIONS:

• Graduation from high school supplemented by one year of clerical and keyboarding experience in an office setting; or an equivalent combination of training and experience.
• Proficient in PC desktop and related software programs.
• Ability to operate a personal computer.
• Ability to keyboard 45 words per minute. Ability to follow verbal and written instructions.
• Skill in basic filing, record keeping and operation of a variety of office machines.
  

Salary Range:$48,389.15 - $50,808.60
Offered salary will be determined by the applicant's education, knowledge, skills and abilities, as well as other factors such as internal equity.
Benefits information is found at https://www.ccc.edu/departments/Benefits/

WE OFFER:Excellent health and welfare benefit package and long-term savings and investment programs including 403(b) & 457(b) Investment Plans and a pension plan with the State University Retirement System (SURS) Plan. Generous vacation, holiday, personal and sick days, and tuition reimbursement. For a more detailed overview of benefits, please visit the benefits page of our website .

This position is represented by the Local 1708 Union.
Chicago residency is required for all full-time employees within six months of hire.
We are an equal opportunity and affirmative action employer.
Thank you for your interest in City Colleges of Chicago!

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