College Clerical Asst II (GRANT FUNDED)

CCC; Chicago (IL); On-site; USD 48,000 - 51,000; Full time

Job summary

City Colleges of Chicago, Dawson Technical Institute, seeks a College Clerical Assistant II to support administrative and operational activities for the institute. The role serves as the primary contact for students, faculty, staff, and partners while coordinating calendars, maintaining records, and assisting with enrollment-related tasks.

The position reports to the Dean and DTI leadership team and emphasizes efficient, organized processes and outstanding customer service in a fast-paced

Qualifications

• High school diploma or equivalent with clerical/keyboard experience.
• Proficient in word processing and general office software.
• Ability to operate a computer and follow written and verbal instructions.
• Familiarity with filing, record keeping, and basic office machinery.

Responsibilities

• Operate word processing software to produce exams, handouts, lists, handbooks, forms and reports; maintain office files.
• Answer phones, take messages, sort mail, and direct inquiries.
• Review timesheets and prepare payroll-related attendance reports; process purchase requisitions and review invoices.
• Provide information to students regarding registration, financial aid, courses and policies.
• Maintain student records, financial aid reports, registration forms and transcripts; update course data and enrollment information.
• Adhere to CCC Customer Service Excellence standards.

Skills

Typing 45 wpm

PC software proficiency

Filing & records

Follow instructions

Customer service

Education

High school diploma

Tools

Word processing software

Office equipment

Job description

COLLEGE CLERICAL ASSISTANT II (GRANT FUNDED)
DAWSTON TECHNICAL INSTITUTE

Kennedy-King College's satellite campus, Dawson Technical Institute (DTI), is seeking a highly organized and customer-focused College Clerical Assistant II to provide administrative and operational support for Dawson Technical Institute. This position serves as a key point of contact for students, faculty, staff, community partners, and employers while supporting the day-to-day operations of academic and workforce development programs. Under supervision, performs a variety of routine clerical duties in a college administrative or departmental office; and performs related duties as required. The successful candidate will coordinate calendars and meetings, maintain records and documentation, support scheduling and enrollment-related activities, prepare reports and correspondence, assist with campus events, and provide outstanding customer service in a fast-paced environment. This role works closely with the Dean and DTI leadership team to ensure administrative processes are efficient, organized, and responsive to campus priorities.

Dawson Technical Institute (DTI) is a workforce-focused campus dedicated to preparing students for high-demand careers through technical education, workforce development, continuing education, and industry partnerships. Our team is committed to creating pathways to employment and supporting student success through innovative programming and responsive student services.

DUTIES & RESPONSIBILITIES:

• Operates computer equipment utilizing word processing software to produce a variety of materials including exams, student handouts, faculty lists and handbooks, teacher program forms, narrative reports and general correspondence; maintains general office and college program files.
• Answers telephones, takes messages and transfers calls to appropriate personnel. Sorts and distributes incoming mail.
• Assists in reviewing time sheets and prepares attendance reports for payroll processing. Prepares purchase requisitions for supplies and equipment, reviews invoices and purchase orders to ensure correctness of charges and to verify delivery of ordered items.
• Provides information to student inquiries regarding registration, financial aid, departmental course offerings and policies.
• Maintains and updates student academic records, financial aid reports, registration forms and transcripts. Maintains and updates college course data and inputs student registration information.
• Adheres to CCC Customer Service Excellence standards.
• Performs related duties as required.

QUALIFICATIONS:

• Graduation from high school supplemented by one year of clerical and keyboarding experience in an office setting; or an equivalent combination of training and experience.
• Proficient in PC desktop and related software programs.
• Ability to operate a personal computer.
• Ability to keyboard 45 words per minute. Ability to follow verbal and written instructions.
• Skill in basic filing, record keeping and operation of a variety of office machines.

Salary Range: $48,389.15 - $50,808.60
Offered salary will be determined by the applicant's education, knowledge, skills and abilities, as well as other factors such as internal equity.
Benefits information is found at https://www.ccc.edu/departments/Benefits/

This position is represented by the Local 1708 Union.
Chicago residency is required for all full-time employees within six months of hire.
We are an equal opportunity and affirmative action employer.
Thank you for your interest in City Colleges of Chicago.