College Clerical Assistant II - Admin & Student Support

CCC; Chicago (IL); On-site; USD 48,000 - 51,000; Full time

Benefits offered by this job

Health benefits and welfare package

403(b) & 457(b) plans

Pension with SURS

Vacation/holidays/personal/sick days

Tuition reimbursement

Job summary

City Colleges of Chicago (CCC) is seeking a College Clerical Assistant II to support the Office of Instruction. The role involves coordinating instructional operations, processing administrative tasks, and serving as a key contact across college departments to support student success and academic excellence.

Responsibilities include preparing documents, handling inquiries, processing payroll-related items, and maintaining records, while upholding CCC service standards.

Qualifications

• High school diploma plus one year clerical/keyboard experience.
• Proficient in PC desktop software.
• Ability to keyboard 45 words per minute and follow verbal/written instructions.
• Strong filing, record-keeping and operation of office machines.

Responsibilities

• Produce a variety of materials (exams, handouts, lists, handbooks) using word processing software and maintain files.
• Answer phones, take messages, and route calls; sort and distribute mail.
• Review timesheets and prepare attendance reports; prepare purchase requisitions and review invoices.
• Provide information to students regarding registration, financial aid, and course offerings.
• Maintain student academic records, financial aid reports, and course data; input registration information.
• Adhere to CCC Customer Service Excellence standards.
• Perform related duties as required.

Skills

Typing 45 wpm

Customer service

Office software

Follow instructions

Education

High school diploma with 1 year clerical experience

Tools

Office suite

Job description

City Colleges of Chicago (CCC) is seeking a College Clerical Assistant II to support the Office of Instruction. The role involves coordinating instructional operations, processing administrative tasks, and serving as a key contact across college departments to support student success and academic excellence.

Responsibilities include preparing documents, handling inquiries, processing payroll-related items, and maintaining records, while upholding CCC service standards.