Collections Expert — Lucrative Commission + Training

AllianceOne; Maumee (OH); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Health Insurance

HSA/FSA plans

Paid Time Off

EAP

401k after 90 days

Job summary

AllianceOne is hiring Customer Service/Collections Experts at its Maumee, OH location to help resolve delinquent accounts and offer practical repayment options. The role includes a competitive base hourly rate with an additional commission structure and paid training to ensure success.

The position requires strong communication, reliability, and the ability to navigate multiple systems while assisting customers. Benefits are included as part of a comprehensive package.

Qualifications

• Prior customer service experience, especially in collections or call centers.
• Professional verbal communication skills.
• Outstanding attendance and work ethic.
• Ability to navigate multiple systems while speaking with customers.
• Self-motivated and goal oriented.
• Strong problem solving and critical thinking.
• Good typing/keyboard skills.
• Knowledge of personal loans or financial services is a plus.
• Criminal background check is required.

Responsibilities

• Connect with people to solve delinquent account issues and provide solutions.
• Offer advice, options and solutions to help consumer repayment.
• Assist in getting customers back on track with repayments.
• Contribute to achieving a positive customer experience.

Skills

Customer service

Verbal communication

Attendance

Time management

Negotiation

Typing

Financial services knowledge

Self-motivation

Problem solving

Teamwork

Job description

AllianceOne is hiring Customer Service/Collections Experts at its Maumee, OH location to help resolve delinquent accounts and offer practical repayment options. The role includes a competitive base hourly rate with an additional commission structure and paid training to ensure success.

The position requires strong communication, reliability, and the ability to navigate multiple systems while assisting customers. Benefits are included as part of a comprehensive package.